About Reliance Primary & Urgent Care in Jacksonville, FL

Real Care, Honest Prices, No Insurance Required

Your Independent Primary Care Home in Jacksonville

Reliance Primary & Urgent Care is a physician-owned, independent internal medicine practice in Jacksonville, FL, led by board-certified physician Dr. Vishal Patel. For over five years we have served working adults, business owners, and families across greater Jacksonville with a deliberate alternative to big corporate medicine: customized, patient-centered, and genuinely compassionate care. We built this practice around what patients actually want, including same-day access, easy and direct communication with your doctor, and transparent self-pay pricing. From routine primary care to same-day urgent visits, every plan is tailored to the person in front of us, not to a billing code. Reach out to our Jacksonville office to see how straightforward good care can be.

What Drives Us

Our mission is simple: deliver compassionate patient care with proper, open communication. We believe healthcare works best when you can actually reach your physician, understand your options, and know the cost before you commit. As an independent practice, Dr. Patel answers to patients rather than to a corporation, which means more time in the exam room, honest guidance, and treatment plans shaped around your goals and budget. We are committed to being a steady, trustworthy medical home for our community in Jacksonville, FL for years to come.

What We Stand For

Guiding Principles

Personalized Care

Every treatment plan is built around your health, goals, and lifestyle, never a one-size-fits-all template.

Transparent Pricing

Clear, upfront self-pay costs with no surprise bills after your visit.

Same-Day Access

Same-day appointments for acute needs so you get care when illness or injury cannot wait.

Compassion

Warm, respectful, judgment-free care that treats you as a person, not a chart number.

Independence

A physician-owned practice accountable to patients, not to a corporate parent or quotas.

Communication

Direct, honest conversations so you always understand your diagnosis, options, and next steps.

The Reliance Team

Experienced, Patient-First Providers

Dr. Vishal Patel, MD

Board-Certified Internal Medicine Physician

Dr. Patel is a Board Certified Internal Medicine physician. He went to P. S. Medical College in the western Indian state of Gujarat. Dr. Patel pursued Internal Medicine Residency training at Paterson, New Jersey from St. Joseph's Regional Medical Center affiliated with Mt. Sinai University. He finished his training in 2009 and then went on to practice as a Hospital physician in Alabama and Florida.

Learn more

Silky Patel

Office Manager

Silky is the dedicated Office Manager at Reliance Primary & Urgent Care, bringing over five years of invaluable leadership and operational experience to the clinic. Having been with the practice since its inception, she worked side-by-side with Dr. Patel to build the facility from the ground up, establishing it as a trusted healthcare provider in the Jacksonville community.

Learn more
Khyati Bilimoria

Khyati Bilimoria

Referral Coordinator and Medical Assistant

Khyati Bilimoria is a Certified Clinical Medical Assistant with years of experience in hands-on patient care. She enjoys building meaningful relationships with patients and takes pride in delivering high-quality care with empathy, professionalism, and attention to detail.

Learn more
Angela Taylor

Angela Taylor

Care Coordinator

As a dedicated Care Coordinator, Angela is committed to helping patients navigate the healthcare system with compassion, efficiency, and personalized support. She works closely with patients, families, healthcare providers, and community resources to ensure seamless coordination of care, improve health outcomes, and enhance the overall patient experience.

Learn more

What Our Patients Say

View All Reviews

We have been seeing Dr. Vishal Patel for the past two years, and the service has always been excellent. The level of care is consistently high, and the entire team always shows genuine concern and compassion. We truly appreciate the professionalism and kindness we receive at every visit.

Nancy Iskandar Nancy Iskandar

Dr.Patel as soon as I met him I felt relaxed and comfortable. Which is very important no one wants to be stressed out seeing your doctor. Made me feel like I was in very competent hands.His staff one word "AWESOME"

Timothy Villeneuve Timothy Villeneuve

Dr. Patel is compassionate and caring, and I felt heard and acknowledged when asking for his help. The staff are polite and professional as well, and made me feel most welcome when I was in a bad place. Thank you all for a kindly, compassionate experience, I will be returning for any other needs I might have.

Michael Edwards Michael Edwards

Dr Patel was very friendly and patient with me. This was my 1st visit and i have severe anxiety issues So this really helped me. He was straight forward and helped me understand the issue i was there for and that i need to proceed with the plan to correct the problem im having. Silky the office manager was also very nice.

Deanna Wood Deanna Wood

Dr. Patel offered a very warm and kindhearted approach when it came to dealing with our discussions pertaining to my anxiety. The staff were great in both their communication as well as making me feel comfortable as a patient.

Jack Houser Jack Houser

Serving Jacksonville and Surrounding Communities

Conveniently Located

Reliance Primary & Urgent Care is located at 8833 Perimeter Park Blvd, Ste 503, Jacksonville, FL 32216. We proudly serve patients from across greater Jacksonville and the surrounding towns of Jacksonville Beach, Atlantic Beach, Ponte Vedra Beach, Orange Park, Fleming Island, St. Augustine, and Fernandina Beach, along with the wider Duval, Nassau, St. Johns, and Clay county communities. Most patients reach our office within a 20 to 30 minute drive. Explore our full range of medical services in Jacksonville, or contact our Jacksonville team to schedule a same-day or routine visit.

Schedule Your Visit

We're Here to Help

Areas We Serve

Service Areas and Locations

Our Location: Reliance Primary & Urgent Care - 8833 Perimeter Park Blvd, Ste 503, Jacksonville, FL 32216

Cities and Areas We Serve:

  • Jacksonville Beach (25 min drive)
  • Orange Park (25 min drive)
  • Ponte Vedra Beach (20 min drive)
  • Fernandina Beach (45 min drive)
  • St. Augustine (45 min drive)